Your Information Security and Privacy Rights

[DOUBLE HOOK LLC] (doing business as [CALEB HOOKER – REALTOR – MOSSY OAK PROPERTIES LAND AND FARMS REALTY], "we," "us," or "our") operates the website [https://doublehookllc.net/] and related services (collectively, the "Site" or "Services"). We respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site, submit a lead form, request a quote, or otherwise interact with our Services. By using our Site or Services, you consent to the practices described in this Policy.

1. Information We Collect

We collect information you voluntarily provide and certain data automatically.

Personal Information You Provide:

  • Contact details such as your full name, email address, phone number, mailing address, and ZIP code.
  • Any other information you choose to provide through contact forms, surveys, or communications with us.

Automatically Collected Information:

We do not collect sensitive personal information (such as Social Security numbers or financial account details) unless explicitly required for a specific service and with your consent.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and respond to your lead requests or quote inquiries.
  • To connect you with appropriate service providers, partners, or licensed professionals (e.g., insurance carriers or agents) who may contact you directly regarding your request.
  • To improve our Site, Services, and user experience.
  • To communicate with you, including sending confirmation emails or responding to your questions.
  • For internal analytics, fraud prevention, and legal compliance.

3. How We Share or Disclose Your Information

We may share your information in these limited circumstances:

  • If required by law, court order, or government request.
  • In connection with a business transfer (e.g., merger, acquisition, or sale of assets), with appropriate protections.
  • To enforce our rights, prevent fraud, or protect the safety of our users or the public.

Data will not be shared with third parties for marketing or promotional purposes. We do not sell, rent, or share your personal information (including phone numbers from leads) with third parties for their own marketing or promotional purposes without your explicit consent. Link to Privacy Policy: https://doublehookllc.net/privacy-policy

4. Cookies and Tracking Technologies

Our Site may use cookies and similar technologies to enhance functionality and analyze usage. You can manage cookie preferences through your browser settings. We do not use cookies to track you across unrelated third-party websites for advertising purposes in a way that would constitute a "sale" under applicable law.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When no longer needed, we securely delete or anonymize it.

6. Your Rights and Choices

Depending on your location, you may have rights regarding your personal information, such as:

  • Accessing, correcting, or deleting your data.
  • Opting out of certain processing or sharing.
  • Withdrawing consent where applicable.

California Residents (CCPA/CPRA): You have the right to know what personal information we collected about you, request deletion, and opt out of the sale of your personal information. We do not sell personal information as defined under CCPA. To exercise these rights, contact us using the details below. We will respond within the required timeframe and verify your identity before processing requests.

For "Do Not Sell or Share My Personal Information" requests, you can [describe any opt-out mechanism, e.g., email us or use a dedicated link/form].

Residents of other states with privacy laws (e.g., Virginia, Colorado) may have similar rights—contact us to inquire.

You can also unsubscribe from marketing emails at any time by following the instructions in the email.

7. Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

8. Children's Privacy

Our Site is not intended for children under 13 (or 16 in certain jurisdictions). We do not knowingly collect personal information from children. If we become aware that we have collected such data, we will take steps to delete it.

9. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new Policy on this page with an updated "Last Updated" date. Your continued use of the Site after changes constitutes acceptance of the revised Policy.

11. Contact Us

If you have questions about this Privacy Policy, your rights, or our data practices, please contact us at:

[DOUBLE HOOK LLC] [P.O. BOX 929, SMITHFIELD, VA 23431] Phone: [ (757) 810-5303 ]

Terms and Conditions

1. We use SMS to confirm appointments, send reminders, and notify clients of schedule updates or important changes.

2. You can cancel the SMS service at any time. Just text "STOP". After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time, and we will start sending SMS messages to you again.

3. If you are experiencing issues with the messaging program you can reply with the keyword “HELP” for more assistance, or you can get help directly at [hookercn@gmail.com].

4. Carriers are not liable for delayed or undelivered messages.

5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

6. If you have any questions regarding privacy, please read our privacy policy: https://doublehookllc.net/privacy-policy